wwe17 Privacy Policy

1Introduction

wwe17 operates an online sports betting and gaming platform available at wwe17.net. When you register an account, make a deposit, place a bet or use any feature on the platform — whether through the website or the mobile app — we collect and process certain personal data. This Privacy Policy is here to explain that process clearly.

We understand that privacy matters to our players. The wwe17 platform is used by people across Pakistan who trust us with their account information and payment details. That trust is not taken lightly. This policy sets out exactly what we collect, why we collect it, how it is stored and what options you have to control your own information.

By creating a wwe17 account and using the platform, you acknowledge that you have read this Privacy Policy and understood how your data is handled. If you disagree with any part of this policy, the appropriate step is to stop using the platform and contact us to request account closure.

2Data We Collect

wwe17 collects personal data in several ways — directly from you when you register or interact with the platform, automatically as you use the site or app, and in some cases from third-party payment processors when transactions are completed.

Information You Provide Directly

• Full name and date of birth provided at registration.
• Email address and mobile number used for account communication and verification.
• Username and password created during sign-up.
• Identity documents submitted during verification, such as a national identity card (CNIC) copy.
• Payment method details you link to your account, including JazzCash wallet numbers, Easypaisa account references or bank account details for Raast and bank transfer transactions.
• Any correspondence you send to our support team, including live chat messages and emails.

Information Collected Automatically

• IP address and approximate location data derived from it.
• Device type, operating system version and browser or app version.
• Pages and sections of the platform you visit, time spent on each, and how you navigate between them.
• Betting activity, game sessions, deposit and withdrawal history, and bonus usage.
• Session timestamps, login frequency and account activity logs.
• Cookies and similar tracking technologies as described in Section 7 of this policy.

Information from Third Parties

When you complete a deposit or withdrawal through JazzCash, Easypaisa, Raast or a bank transfer, the relevant payment provider may share transaction confirmation data with us, including transaction reference numbers and amounts. This is used solely to verify that your deposit has been received or your withdrawal has been processed successfully.

3How We Use Your Data

wwe17 uses the data we collect for specific, defined purposes. We do not use your data for anything outside of what is described below without first updating this policy and notifying you.

4Legal Basis for Processing

wwe17 processes your personal data on the following grounds depending on the type of data and the purpose:

• Contract performance: Processing necessary to provide you with the services you signed up for, including account management, betting, deposits and withdrawals.
• Legitimate interests: Processing we carry out to run a secure, functional and fraud-resistant platform, including usage analytics, security monitoring and platform improvements.
• Legal obligation: Processing required to comply with applicable anti-money laundering checks, age verification requirements and record-keeping obligations.
• Consent: Processing for marketing communications, which you can withdraw at any time through your account settings or by contacting support.

5Sharing Your Data

wwe17 does not sell your personal data to third parties for their own marketing, advertising or commercial use. Data is shared only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive only the transaction data needed to process your deposit or withdrawal. They operate under their own privacy policies and data security standards.
• Identity verification services: Where automated or manual verification is required, data may be shared with a verification provider solely for the purpose of confirming your identity and age.
• Technology and hosting providers: Our platform infrastructure, cloud hosting and support tools are operated by third-party providers under strict data processing agreements. These providers cannot use your data for their own purposes.
• Game content providers: Some casino and Bingo games are supplied by third-party studios. Session and stake data relevant to those game rounds may be shared with the provider for game integrity and dispute resolution purposes only.
• Legal requirements: wwe17 will disclose data to law enforcement or regulatory bodies if required by a lawful request or court order. We will notify affected users where legally permitted to do so.

6Payment Data

wwe17 handles all PKR transactions through trusted Pakistani payment channels. When you deposit or withdraw via JazzCash, Easypaisa, Raast or bank transfer, the actual financial transaction takes place through that provider's secure system. wwe17 stores transaction references, amounts, timestamps and the payment method type for account record-keeping and dispute resolution purposes.

Full payment credentials such as mobile wallet PINs, bank account passwords or card CVVs are never stored on wwe17 servers. If a transaction fails or is disputed, we work with the relevant payment provider using transaction reference data to resolve the issue.

Deposits must come from payment accounts registered in your own name. Withdrawals are processed back to verified payment methods associated with your account. This matching requirement is a security measure to protect your funds and prevent unauthorised transactions.

7Cookies & Tracking

wwe17 uses cookies and similar technologies on the website and in the mobile app. Cookies are small files stored on your device that help the platform function correctly, remember your preferences and give us insight into how the platform is being used.

Types of Cookies We Use

• Essential cookies: Required for the platform to function. These keep your session active while you are logged in, remember your language and display preferences, and ensure the cashier works correctly. These cannot be disabled without breaking core platform features.
• Analytics cookies: Used to understand how players navigate the platform, which sections are most visited and where technical issues may be occurring. This data is aggregated and not tied to individual identities.
• Preference cookies: Remember settings you have applied, such as odds format, favourite sports or notification preferences, so you do not have to reconfigure them each session.
• Security cookies: Help detect unusual login patterns or suspicious activity by tracking session fingerprints, which protects your account from unauthorised access.

You can manage or block cookies through your browser settings or the in-app preferences menu. Blocking essential cookies will affect your ability to log in and use the platform normally. Blocking analytics or preference cookies will not prevent access but may reduce the quality of your experience.

8How Long We Keep Your Data

wwe17 retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable record-keeping obligations. The general retention periods we apply are as follows:

• Account data: Retained for the duration of your active account and for a period after closure to handle any disputes, chargebacks or outstanding queries related to your account.
• Transaction records: Deposit and withdrawal records are retained for a minimum of five years to satisfy financial record-keeping requirements and support dispute resolution.
• Identity verification documents: Retained for the period required to satisfy anti-money laundering obligations, typically up to five years from the date of the last transaction on the account.
• Support correspondence: Chat logs and email exchanges with the support team are retained for up to two years to maintain continuity of support and for quality review purposes.
• Marketing data: Retained only while you remain opted in. Removed promptly upon opt-out request.

When data is no longer required and retention obligations have been met, it is securely deleted or anonymised so it can no longer be linked back to you.

9Your Rights

You have the following rights over the personal data wwe17 holds about you. To exercise any of these rights, contact our support team via live chat or by emailing [email protected]. We will respond to all data requests within a reasonable timeframe.

10Data Security

wwe17 takes the security of your personal data seriously. We implement technical and organisational measures designed to protect your information against unauthorised access, accidental loss, disclosure or destruction.

• All data transmitted between your device and wwe17 servers is encrypted using TLS (Transport Layer Security).
• Passwords are stored using strong one-way hashing and are never stored in plain text.
• Access to personal data within our organisation is restricted to staff and systems that require it to perform their function.
• Our servers and infrastructure are hosted in secured data centres with physical and digital access controls.
• We conduct regular reviews of our security practices and update them as needed in response to new risks or technical developments.

Despite our best efforts, no system connected to the internet can be guaranteed to be completely secure. If you have reason to believe your account has been accessed without your authorisation, contact our support team immediately so we can secure your account and investigate.

11Minors & Age Policy

wwe17 is strictly for users aged 18 and above. We do not knowingly collect or process personal data from anyone under this age. Age verification is part of our registration and account review processes, and we may request proof of age documentation at any point.

If we become aware that a user account has been created by or is being used by a minor, the account will be closed immediately and any balance returned after verification of the circumstances. If you are a parent or guardian and believe a minor has registered on wwe17 using false information, please contact our support team without delay.

12Marketing Communications

wwe17 may send you promotional messages about bonuses, new games, PSL season offers, app updates and other platform news — but only if you have opted in to receive such communications during registration or through your account settings.

Marketing messages may be sent via email or SMS to the contact details registered on your account. Each message will include a clear and easy way to unsubscribe. You can also update your communication preferences at any time through the notifications section of your account settings or by contacting our support team.

Opting out of marketing communications will not affect your ability to receive essential account notifications, such as deposit confirmations, withdrawal updates, security alerts or changes to platform terms.

13Changes to This Policy

wwe17 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in technology, or updates to applicable data protection practices. When we make significant changes, we will notify registered account holders via email or an in-platform notification.

The most current version of this policy will always be available on this page, with the date of the last update shown at the top. Continuing to use the platform after an update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact us to request account closure and data deletion where applicable.

14Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights or have a concern about how your information has been handled, our support team is available via live chat in the wwe17 app and on the desktop site.

You can also reach us by email at [email protected]. We treat all privacy-related queries as a priority and aim to respond within a few business hours. For data deletion or access requests, please include your registered email address and username so we can locate your account quickly.